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Process
- Patient or their caregiver performs their INR test from home or office.
- Patients call the PPM Service™ program HIPAA compliant toll-free phone number and follow the automated instructions to log their current
INR result into the system.
- The PPM Service™ system confirms patient identity using their unique ID security number for authentication. When prompted, the
patient or caregiver enters their INR result.
- The PPM Service™ system accesses the patient's records to identify the prescribed range determined by their physician.
- The result is automatically entered into the patient's profile, the result is immediately relayed to the managing physician via fax,
email and/or web-interface, depending on the provider's preference.
- The physician is notified of their patient's Out-of-Range result for immediate intervention.
- If the patient's INR test result is Out-of-Range, the patient is routed through the office's pre-determined process
including connecting the patient into the office in real-time.
- All patients are instructed of their next scheduled INR test date through the PPM Service™ system, according to the practice's recommendation.
Patient compliance is enhanced through our auto-reminder, HIPAA compliant messaging service to home testing patients.
The service recognizes individual patient testing schedules and eliminates your need to follow up with home testing patients.
Improved compliance results in consistent INR test data and therefore your control of your patients.
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