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  PPM Process

  • Patient runs their INR test from home or office.
  • Patients call the PPM toll free phone number and follow the automated instructions to log their current INR result into the system.
  • The PPM system confirms patient identity using their unique ID security number for authentication. When prompted, the patient enters their INR result.
  • The PPM system accesses the patient’s records to identify the prescribed range determined by their physician.
  • If the patient INR result is Out-of-Range, the call is immediately transferred to your practice or our staff.
  • The physician is notified of their patient’s Out-of-Range result for immediate intervention.
  • If the patient INR result is In-Range, the result is automatically logged and made available to the physician.
  • The patient is then reminded of their next scheduled INR test date.
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