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PPM Process
- Patient runs their INR test from home or office.
- Patients call the PPM toll free phone number and follow the automated instructions to log their current INR result into the system.
- The PPM system confirms patient identity using their unique ID security number for authentication. When prompted, the patient enters their INR result.
- The PPM system accesses the patient’s records to identify the prescribed range determined by their physician.
- If the patient INR result is Out-of-Range, the call is immediately transferred to your practice or our staff.
- The physician is notified of their patient’s Out-of-Range result for immediate intervention.
- If the patient INR result is In-Range, the result is automatically logged and made available to the physician.
- The patient is then reminded of their next scheduled INR test date.
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